The essence of effective communication plays a crucial role in shaping the professional journey. Post-pandemic, the outlook of the working ecosystem shifted parallel, and face-to-face meetings replaced digital meetings. Does effective communication lose the implications in the hustle of working from home? Many professional experts emphasize that effective communication acts as fuel in any organisation, no matter the working setup.
As per the McKinsey report in the study, 58% of the workforce (estimated 92 million workers) with work-from-home setup believe digital communication has become a focal point of workplace productivity. Most workers spend their time on digital tools, but effective communication still plays an integral part in maintaining the organization.
Let’s find out the multiple factors around effective communication strategies to follow in the workplace. Before that, we will cover the overview of effective communication for better understanding.
What Exactly Is Effective Communication?
Effective communication refers to exchanging different information, thoughts, ideas, data, messages, and data following a definite channel towards the recipient with the intent of clarity. It focuses on the connection between sender and receiver. If the sender communicates the ideas to the receiver, the receiver must interpret the message in the proper context and share the response. Generally, regular type of communication ends with the sender exchanging information, while effective communication focuses on transmitting the right context.
Importance of Effective Communication in the Workplace
Business growth relies on strong team building, which only needs effective communication. Workplaces follow definite channels and categories, such as verbal, non-verbal, digital, written, visual, telephonic, and others. Effective communication works as a central focal point to maintain a systematic flow of discipline and an organised pattern of work.
Expert Market states, “86% of corporate executives, educators, and employees cite ineffective communication and poor collaboration as reasons for failures in the workplace“.
Here are the core advantages of setting effective communication in the workplace:
- It can increase team interaction and positively impact the bonding between team members. As a result, managing the team becomes more efficient and easy.
- It can unfold the level of creativity and innovation as everyone gets a chance to bring fresh ideas.
- Effective communication can build credibility among clients, which in turn makes clients avail products and services. It will help in making word of mouth strategy for marketing.
- Using effective communication, employees can present their concerns to the management. It will increase the retention rate for sincere employees.
- It channels the workflow, and there will be systematic distribution of work. Management can easily assess the accountability for any discrepancies.
- Customer support with effective communication can attract customer satisfaction.
- Decision-making is easily achieved and helps establish a single vision towards a common goal.
Best Ways to Encourage Effective Communication in Organisation
If a business is a vehicle, effective communication is the wheel to balance daily performance. Many startups and big organisations need help finding the right approach to increase effective communication. Here are the effective ways to try:
Timely Interaction
Most organisations follow an open-door policy to assist employees with open discussion. However, the workplace constitutes multiple workers with different personalities. So, with the help of timely interaction through friendly meetings or feedback events, it can establish a positive outlook among employees. It encourages the management to locate the gaps in the workflow and take action to reverse the problem.
Create Organised Channels
Digital workspace includes multiple applications, including Skype, Microsoft Team, Google Workspace and others. Every organisation should apply an organised communication channel to avoid confusion and add more transparency. Business communication involves many important confidential data; recording should follow security measures.
Ask for Feedbacks
As we already mentioned, effective communication follows a definite exchange of ideas and feedback. In an organisation, the best measurement for the result of any policy and rule implementation is to take feedback. This response can be constructive to assess the loopholes and initiate required action.
Use Communication Tools
Currently, almost every business follows digital space and uses applications or software for every type of communication. Gmail has been the traditional way to maintain formal communication. However, the market also has a variety of other software like Slack. This communication tool not only reduces the time and effort but also contributes towards personalised benefits. For instance, these applications help in following up with individuals with confidentiality.
Build Psychological Support
Sometimes, ineffective communication can widen the gap between employees and management. One of the productive communication tips is to organise supportive events considering psychological concerns. It is advisable to look at the psychological expectations as they directly connect to productivity. Management can use the approach of listening to the feedback.
Apart from these, verbal communication is part of the workplace, and management cannot replace it but reduce the adverse effects. Some of the key ways are restriction on remarking on female employees, no talk on religion, avoiding fat shaming and others.
Effective Communication: A Short Glimpse!
Communication skills are an unavoidable part of the corporate or business world. Effective communication can establish the growth of employees’ personal attributes and overall business goals. Management can follow the best ways to encourage more interaction and follow communication tips to derive the correct feedback. Scaling communication skills are a need of the hour; it can bridge the gap between management and employees. Altogether, effective communication should be the part of any organisation to work without hustle & bustle. Follow Trendstoreview for more ideas!
