“75% of careers are derailed for reasons related to emotional competencies, including inability to handle interpersonal problems; unsatisfactory team leadership during times of difficulty or conflict; or inability to adapt to change or elicit trust.”
— The Center for Creative Leadership
The term emotional intelligence was coined by researchers Peter Salovey and John Mayer in the late 1990s. Emotional intelligence denotes the capability of how you manage your emotions and interact with people around you. We often hear of insensitivity and toxic environments at the workplace leading to employee attrition. Most people debate the lack of emotional touch in corporate culture. So, is there any role of emotional intelligence in the workplace to ride a high corporate ladder?
In the blog, let’s discuss what role emotional intelligence holds in the workplace and how it can expand.
An Overview of Emotional Intelligence
In your professional journey, apart from hard work and dedication, emotional intelligence plays a vital role in developing your personality. Having an understanding and balance of emotions can constitute strong interpersonal skills to flourish in the workplace. Developing the skills of emotional intelligence in the workplace can build your identity as a great leader, as you can control your emotional side irrespective of external circumstances.
Best-selling author Daniel Goleman mentioned in his book ‘Emotional Intelligence: Why It Can Matter More Than IQ’ about four essential pillars: Self Awareness, Self Management, Social Awareness, and Social Skills. Altogether, these elements are of great importance in the workplace to ease your stress and anxiety through optimal emotional balance. So, emotional intelligence in the workplace creates better coordination and evolves human values.
Why Do Workplaces Require Emotional Intelligence?
Corporations are divided into teams, and work coordination is the ultimate metric of success. Emotional intelligence in the workplace can add to employees’ interpersonal skills to reduce conflicts and clashes. Based on the study conducted by TalentSmart, emotional intelligence can impact your job performance by around 58%. Most top performers have one thing in common, which is high emotional intelligence.
Let’s shed light on its importance by understanding the role of emotional intelligence in the workplace.
Make You Self-Aware
In the workplace, realising your inner strength and limitations can lead your success to new heights. Emotional intelligence in the workplace helps you outline your personality and makes you self-aware about your core capabilities. Also, self-realisation can help employees to work on their grey side or weakness and face challenges irrespective of being in denial of its existence.
Teach Effective Management
One of the core skills of a good professional journey is management, whether it’s time or work management. By scaling your emotional intelligence in the workplace you can learn the art of management, working under pressure deadlines or other challenges. As emotional intelligence can make your mind stay calm from outer situations you can easily manage multitasking and even manage a whole team.
Creates Motivation
How does emotional intelligence in the workplace build motivation? It does offer great team spirit and keeps everyone motivated as everyone focuses on the positive side to achieve a common goal. High emotional intelligence can eliminate the traits of selfish decisions and impulsive reactions to situations. As a result, it keeps the environment more positive and motivated for every individual.
Gear Up Social Skills
Humans craves empathy and emotional intelligence in the workplace can build it for you. It increases social interaction and creates a friendly environment among employees. At the workplace, people of multiple personalities come together like introverts, extroverts or ambiverts. So, working on your emotional intelligence can improve your social skills and make your interaction more impactful. There is no downside to showing your emotional side to your professional companions.
Respond, Not React
Another great effect of emotional intelligence in the workplace is the skill of responding to things rather than reacting instantly. What does that mean? When a person chooses to react, they do not think over and analyse the situation rather they make an impulsive decision. On the other hand, when a person chooses to respond to a situation they take time to analyse the positive and negative side and process the consequences. So, responding helps you not make bad and too emotional decisions.
Bring Job Satisfaction
Many times, negative thoughts and influenced minds can deviate employees’ focus on dissatisfaction. With balanced emotional intelligence in the workplace, you can keep a boundary of emotion and thought to enjoy the peace of your job. It helps you channel your thoughts on good aspects rather than rumours or gossip that add more job satisfaction.
Take on Emotional Intelligence!
So, emotional intelligence in the workplace plays a massive role in building a positive work culture and completing your success journey. You can practise the habit of staying calm, understanding your emotions, getting feedback, active listening and practising more positive interactions. It will help scale your emotional intelligence and prepare you to become a great leader in the future. Also, it creates a foundation for healthy workplaces.
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